From dictation to deposit: an $1,850 hot water quote end-to-end
This is a real walk-through of a hot water system replacement quote — names changed, numbers rounded, but the timings and UX are exactly what shipped. If you've never seen voice-first quoting end-to-end, this is what it looks like in practice.
The dictation (11 seconds)
"Quote for Dave on 0412 345 678 at 14 Crown Street. Replace hot water unit with a Rheem 250L electric. Nine-fifty for the unit. Four-eighty for the install. One-fifty for old unit removal. Send it."
What the AI did (4 seconds)
Whisper transcribed the audio. GPT-4o extracted structured fields:
- Customer: Dave, mobile 0412 345 678
- Address: 14 Crown Street — postcode auto-inferred as 2500 (Wollongong NSW)
- Line items: Rheem 250L electric hot water unit ($950), Install + commission ($480), Old unit removal ($150)
- Subtotal: $1,580
- GST (10%): $158
- Total: $1,738 (later rounded by the tradie to $1,850 with an extra buffer)
The review (8 seconds)
Draft appears on screen. Tradie glances, sees everything's right, adjusts the unit price from $950 to $1,060 (Rheem went up), taps Send. The send sheet confirms SMS + email delivery with one tap each.
What the customer received (at T+24 seconds)
SMS: "G'day Dave — quote attached for the hot water replacement: voxquote.com.au/q/a9b3c2. Accept on your phone if it looks right." Email: same content with the business logo, ABN, tax invoice header, and a big green Accept button.
What happened next
Dave opened the SMS 14 minutes later, tapped the link, reviewed the quote on his phone, tapped Accept, typed his full name as signature. Stripe deposit link appeared (20% of total = $370). Dave paid with Apple Pay. Tradie got three push notifications: quote viewed, quote accepted, deposit paid.
Total elapsed from mic to paid deposit
47 seconds of tradie time (mic + review + send). 14 minutes of customer time (they were on the couch). Zero phone calls. Zero emails back and forth. Zero PDFs emailed from a desktop.